California State University, Fresno (the University) administers refunds in accordance with the California Administrative Code and directives of the California State University (CSU) system.

On November 14, 2001, the board of Trustees adopted revisions to the policy governing the refund of tuition and fees including nonresident tuition. The revised refund policy, Section 41802 in Title 5 of the California Code of Regulations, took effect on December 14, 2001 and is detailed in coded Memorandum AA-2002-13, dated February 13, 2002.

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The Refund Process

If a student completes all required forms and meets all conditions necessary of the refund process, the University will refund to the student, as soon as reasonably possible, all money collected in excess of any obligations the student might owe the University.

In the event of over payment of tuition and fees, the student does not need to submit paperwork to request a refund. Any refund of tuition and fees for which a student is eligible will be "automatic" when a student follows established University procedures to cancel registration, drop courses, or withdraw for the academic period

Refund Payments & BankMobile Vibe

Refunds are posted to the student's BankMobile account. Beginning fall 2016, BankMobile replaced HigherOne. 

  • New students receive a green envelope in the mail after registering for classes
  • Continuing students received an email to their Fresno State email account over the summer their HigherOne account was transferred to BankMobile. If you are looking for your BankMobile account, check your Fresno State email for details.

BankMobile Vibe LogoRefer to our BankMobile Vibe webpage for more information and instructions for setting up an account. Click here to view Fresno State's contract with BankMobile, a Division of Customer Bank.

Veterans & Refunds

A student who has applied for and received federal or state veteran's educational assistance may receive refunds of fees paid, The Student Accounts Office processes all Veteran benefit refunds in accordance with state and federal regulations. 

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Application Forms

Review Refund Policy & Deadline Dates for the Spring 2018 semester, then start the refund process by selecting one of the following applications: 

Tuition & Fees Refund Application Form is used to apply for:

  • Tuition and other fees
  • Non-resident tuition fees
  • Professional program fees
  • Course fees

MIiscellaneous Student Fees Refund Application Form is used to apply for:

  • Diploma fee - undergraduate
  • Dog Days orientation fee
  • Student parking permit
  • Testing: Entrance exam and UDWE

Miscellaneous Fee Refund Application Form is used to apply for:

  • Admissions application fee
  • Diploma fee - Post Baccalaureate
  • Other fees

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Refund Questions?

Call Student Accounts (559) 278-2876, or in person at Student Accounts located in Joyal Administration, Room 181 (behind Cashiering).

Business Hours:
  • 8:00 a.m. - 4:30 p.m. during the semester and
  • 7:00 a.m. - 3:30 p.m. during the summer

Fee Rates

The following is reprinted from the California State University (CSU) Budget Office.The CSU makes every effort to keep student costs to a minimum. Fees listed in published schedules or student accounts may need to be increased when public funding is inadequate. Therefore, CSU must reserve the right, even after fees are initially charged or initial fee payments are made, to increase or modify any listed fees. All listed fees, other than mandatory systemwide fees, are subject to change without notice, until the date when instruction for a particular semester or quarter has begun. All CSU listed fees should be regarded as estimates that are subject to change upon approval by the Board of Trustees, the Chancellor, or the Presidents, as appropriate. Changes in mandatory systemwide fees will be made in accordance with the requirements of the Working Families Student Fee Transparency and Accountability Act (Sections 66028 - 66028.6 of the Education Code).

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