Staff Technology Survey Tables

California State University, Fresno

Spring, 2004

Social Research Laboratory

School of Social Sciences

Ed Nelson, Director

September, 2004

Table 1. Type of Staff Computer by Employee Status
Survey year	2002		2004
Employee status	University	Auxiliary and Foundation	University	Auxiliary and Foundation
Type of computer
pc pentium	58%	51%	57%	60%
pc non-pentium	7%	6%	2%	1%
pc - unknown	20%	25%	27%	23%
mac – g4	7%	6%	8%	9%
mac – g3 or earlier	6%	7%	4%	2%
mac – unknown	2%	5%	1%	5%
other	0%	0%	1%	0%
total	100% (447)	100% (122)	100% (503)	100% (82)

Table 2. Type of Staff Workstation by Employee Status
Survey year	2002		2004
Employee status	University	Auxiliary and Foundation	University	Auxiliary and Foundation
Type of workstation
Desktop	95%	91%	88%	76%
Laptop	3%	4%	7%	17%
Both desktop and laptop	-	-	4%	5%
No workstation	1%	4%	1%	0%
No office	1%	1%	0%	2%
total	100% (475)	100% (138)	100% (516)	100% (85)

- category not included in 2002

Table 3. Age of Staff Workstation by Employee Status
Survey year	2002		2004
Employee status	University	Auxiliary and Foundation	University		Auxiliary and Foundation
Age of Workstation
Less than 1 year	30%	39%	14%	31%
1 year to less than 2	24%	16%	21%	19%
2 years to less than 3	16%	18%	26%	17%
3 years or more	30%	27%	39%	23%
total	100% (455)	100% (123)	100% (470)	100% (77)

Table 4. Operating System (PC’s) by Employee Status
Survey year	2002		2004
Employee status	University	Auxiliary and Foundation	University	Auxiliary and Foundation
Operating system for PC’s
DOS	*	0%	*	0%
Windows 3.x	*	0%	*	0%
Windows 95,98,ME	27%	33%	7%	5%
Windows NT	12%	3%	5%	0%
Windows 2000	47%	50%	33%	38%
Windows XP	13%	14%	55%	58%
other	*	0%	*	0%
total	100% (358)	100% (97)	100% (403)	100% (64)

*less than .5%

Includes only those with pc’s

Table 5. Operating System (Mac’s) by Employee Status
Survey year	2002		2004
Employee status	University	Auxiliary and Foundation	University	Auxiliary and Foundation
Operating system for Mac’s
Mac os 8 or earlier	38%	54%	7%	8%
Mac os 9	60%	33%	43%	50%
Mac os 10	2%	13%	50%	42%
total	100% (55)	100% (15)	100% (56)	100% (12)

Includes only those with Mac’s

Table 6. Capacity of Hard Drive by Employee Status
Survey year	2002		2004
Employee status	University	Auxiliary and Foundation	University	Auxiliary and Foundation
Capacity of hard drive
Under 1gb	10%	14%	3%	10%
1-10 gb	34%	36%	20%	3%
11 or over gb	56%	50%	77%	87%
total	100% (221)	100% (49)	100% (217)	100% (30)

Table 7. RAM Memory by Employee Status
Survey year	2002		2004
Employee status	University	Auxiliary and Foundation	University	Auxiliary and Foundation
RAM memory
Less than 64mb	9%	10%	0%	0%
64mb	12%	11%	5%	6%
128mb	32%	40%	17%	12%
256mb or more	47%	39%	78%	82%
total	100% (238)	100% (52)	100% (240)	100% (33)

Table 8. Kind of Printer in Office by Employee Status
Survey year	2002		2004
Employee status	University	Auxiliary and Foundation	University	Auxiliary and Foundation
Kind of printer
Black and white ink-jet	12%	11%	8%	4%
Color ink-jet	23%	30%	25%	30%
Black and white laser	57%	48%	59%	46%
Color laser	7%	9%	6%	17%
Other	*	1%	1%	2%
No printer	1%	1%	1%	1%
total	100% (456)	100% (125)	100% (499)	100% (78)

*less than .5%

Table 9. Kind of Printer That Would Best Satisfy Needs by Employee Status
Survey year	2002		2004
Employee status	University	Auxiliary and Foundation	University	Auxiliary and Foundation
Kind of printer that would best satisfy needs
Black and white ink-jet	9%	5%	6%	6%
Color ink-jet	18%	26%	18%	16%
Black and white laser	43%	37%	49%	36%
Color laser	29%	32%	26%	38%
Other	1%	0%	1%	4%
No printer	*	0%	0%	0%
total	100% (455)	100% (126)	100% (493)	100% (82)

*less than .5%

Table 10. Workstation Evaluated for Ergonomics by Employee Status
Survey year	2002		2004
Employee status	University	Auxiliary and Foundation	University	Auxiliary and Foundation
Workstation Evaluated for ergonomics
Yes	46%	16%	47%	18%
No	54%	84%	53%	82%
total	100% (461)	100% (125)	100% (504)	100% (82)

Table 11. Likelihood of Replacement of Workstation by Employee Status
Survey year	2002		2004
Employee status	University	Auxiliary and Foundation	University	Auxiliary and Foundation
Faculty workstation-replacement
Likely	12%	6%	16%	5%
Unlikely	72%	74%	71%	78%
Not sure	16%	20%	13%	17%
total	100% (458)	100% (130)	100% (506)	100% (83)

Table 12. Network Connection in Office by Employee Status
Survey year	2002		2004
Employee status	University	Auxiliary and Foundation	University	Auxiliary and Foundation
Network Connection in Campus office
Ethernet	95%	86%	96%	84%
Something else	3%	5%	2%	9%
No network connection	2%	9%	2%	7%
total	100% (427)	100% (106)	100% (465)	100% (77)

Table 13. Satisfaction with Network Connection in Office by Employee Status
Survey year	2002		2004
Employee status	University	Auxiliary and Foundation	University	Auxiliary and Foundation
Satisfaction with network connection in campus office
Very satisfied	65%	68%	63%	78%
Somewhat satisfied	24%	24%	24%	15%
Neither sat. nor dissat.	5%	3%	6%	6%
Somewhat dissatisfied	5%	4%	5%	1%
Very dissatisfied	1%	1%	2%	0%
total	100% (431)	100% (99)	100% (454)	100% (72)

Includes only those who have a network connection in their office

Table 14. Problems with Network Connection in Office by Employee Status
Survey year	2002		2004
Employee status	University	Auxiliary and Foundation	University	Auxiliary and Foundation
Problems with network connection in office
Slow	84%	na	73%	na
Unreliable	34%	na	40%	na
Other	4%	na	16%	na
Number of respondents	(38)	(8)	(45)	(3)

Includes only those who are dissatisfied or neither satisfied nor dissatisfied

with the network connection in their office. Percents are not listed (na) when

the total number of respondents is less than 10. Percents will add to more than

100 because respondents may choose more than one type of software

Table 15. Web Site for Dept or Office by Employee Status
Survey year	2002		2004
Employee status	University	Auxiliary and Foundation	University	Auxiliary and Foundation
Have web site for dept or office
Yes	89%	79%	87%	87%
no	11%	21%	13%	13%
total	100% (468)	100% (137)	100% (512)	100% (83)

Table 16. Involved with Development of Website by Employee Status
Survey year	2002		2004
Employee status	University	Auxiliary and Foundation	University	Auxiliary and Foundation
Involved with Development of Web site
Yes	35%	26%	35%	32%
no	65%	74%	65%	68%
total	100% (414)	100% (108)	100% (443)	100% (72)

Includes only those who have a web site

Table 17. Software Used to Develop Web Site by Employee Status
Survey year	2002		2004
Employee status	University	Auxiliary and Foundation	University	Auxiliary and Foundation
Software Used
Frontpage	71%	71%	59%	55%
Dreamweaver	25%	14%	48%	44%
Text editor	9%	7%	-	-
Blackboard	5%	0%	3%	6%
Homepage	3%	0%	0%	6%
other	23%	29%	19%	33%
Number of respondents	(97)	(14)	(90)	(18)

- category not included in 2004

Includes only those who are involved with the development of the web Site.

Percents will add to more than 100 because respondents may choose more

than one type of software

Table 18. Where Dept. or Office Website hosted by Employee Status
Survey year	2002		2004
Employee status	University	Auxiliary and Foundation	University	Auxiliary and Foundation
Where hosted
Blackboard	-	-	1%	5%
Cvip, zimmer server	13%	13%	7%	10%
Its server	25%	13%	45%	35%
College or dept server	47%	44%	34%	30%
Own server	2%	4%	3%	10%
Other server	13%	26%	10%	10%
total	100% (118)	100% (23)	100% (115)	100% (20)

- category not included in 2002

Includes only those who are involved with the development of the web site.

Table 19. Assistance Would Like for Web Site by Employee Status
Survey year	2002		2004
Employee status	University	Auxiliary and Foundation	University	Auxiliary and Foundation
Would like assistance with
Web programming	86%	87%	87%	88%
Graphics design	80%	92%	77%	73%
other	10%	13%	11%	6%
Number of respondents	(143)	(38)	(122)	(34)

Includes only those who would like some type of assistance. Percents will

add to more than 100 because respondents may choose more than one type of

software.

Table 20. DARS Reports by Employee Status
Survey year	2002		2004
Employee status	University	Auxiliary and Foundation	University	Auxiliary and Foundation
DARS Reports
Use almost daily	11%	2%	8%	0%
Use several times a week or more	14%	2%	12%	5%
Use several times a month or more	19%	6%	17%	5%
Never	74%	90%	76%	89%
Feel DARS meets needs of office	86%	100%	72%	na

Use percents are based on the total number of respondents answering question (university-2002 = 468, auxiliary/foundation-2002 = 135, university-2004

= 512, auxiliary/foundation-2004 = 83). Percent feeling DARS meets the

needs of office is based on total number of respondents who used DARS

reports (university-2002 = 119, auxiliary/foundation-2002 = 13,university-2004

= 120, auxiliary/foundation-2004 = 7).

Table 21. Peoplesoft Financial by Employee Status
Survey year	2002		2004
Employee status	University	Auxiliary and Foundation	University	Auxiliary and Foundation
Peoplesoft Financial
Use almost daily	13%	1%	14%	4%
Use several times a week or more	19%	1%	20%	5%
Use several times a month or more	28%	3%	30%	11%
Never	64%	96%	64%	87%
Feel Financial meets needs of office	63%	na	70%	91%

- category was not included in 2002. Use percents are based on the total

number of respondents answering question (university-2002 = 472,

auxiliary/foundation-2002 = 138, university-2004 = 507, auxiliary/

foundation-2004 = 84). Percent feeling Peoplesoft Financial meets the

needs of office is based on total number of respondents who used

Peoplesoft Financial (university-2002 = 162, auxiliary/foundation-2002

= 6,university-2004 = 174, auxiliary/foundation-2004 = 11).

Table 22. Peoplesoft Human Resources by Employee Status
Survey year	2002		2004
Employee status	University	Auxiliary and Foundation	University	Auxiliary and Foundation
Peoplesoft Human Resources
Use almost daily	11%	2%	12%	2%
Use several times a week or more	18%	2%	16%	6%
Use several times a month or more	24%	4%	27%	10%
Never	67%	95%	64%	89%
Feel Human Resources meets needs of office	70%	na	73%	na

- category was not included in 2002. Use percents are based on the total

number of respondents answering question (university-2002 = 466,

auxiliary/foundation-2002 = 134, university-2004 = 502, auxiliary/

foundation-2004 = 84). Percent feeling Peoplesoft Human Resources

meets the needs of office is based on total number of respondents who used

Peoplesoft Human Resources (university-2002 = 138, auxiliary/foundation-2002

= 7,university=2004 = 172, auxiliary/foundation-2004 = 9).

Table 23. Peoplesoft Student Administration by Employee Status
Survey year	2002		2004
Employee status	University	Auxiliary and Foundation	University	Auxiliary and Foundation
Peoplesoft Student Administration
Use almost daily	-	-	28%	7%
Use several times a week or more	-	-	34%	16%
Use several times a month or more	-	-	43%	18%
Never	-	-	52%	79%
Feel Peoplesoft Student Adm. meets needs of office	-	-	68%	65%

- question was not included in 2002. Use percents are based on the total

number of respondents answering question (university-2004 = 500, auxiliary/

foundation-2004 = 82). Percent feeling Peoplesoft Student Administration

meets the needs of office is based on total number of respondents who used

Peoplesoft Human Resources (university-2004 = 231, auxiliary/foundation-2004

= 17).

Table 24. Informed Forms by Employee Status
Survey year	2002		2004
Employee status	University	Auxiliary and Foundation	University	Auxiliary and Foundation
Informed Forms
Use almost daily	18%	5%	13%	8%
Use several times a week or more	30%	8%	24%	13%
Use several times a month or more	47%	11%	50%	22%
Never	38%	86%	36%	76%
Feel Informed Forms meets needs of office	93%	84%	93%	95%

- category was not included in 2002. Use percents are based on the total

number of respondents answering question (university-2002 = 469,

auxiliary/foundation-2002 = 138, university-2004 = 500, auxiliary/

foundation-2004 = 83). Percent feeling Informed Forms meets the needs of

office is based on total number of respondents who used Informed Forms

(university-2002 = 289, auxiliary/foundation-2002 = 19,university=2004 = 315,

auxiliary/foundation-2004 = 20).

Table 25. Registered for Electronic Distribution System or Listserv by Employee Status
Survey year	2002		2004
Employee Status	University	Auxiliary and Foundation	University	Auxiliary and Foundation
Registered for electronic distribution system or listserv
yes	81%	50%	82%	72%
no	19%	50%	18%	28%
total	100% (468)	100% (128)	100% (497)	100% (81)

Table 26. Type of Electronic Distribution System or Listserv by Employee Status
Survey year	2002		2004
Employee status	University	Auxiliary and Foundation	University	Auxiliary and Foundation
Type of system or listserv
Bulletin board	87%	73%	83%	67%
Infomail	77%	78%	74%	81%
Technician listserv	4%	0%	2%	0%
Peoplesoft listserv	2%	0%	-	-
other	17%	10%	23%	19%
Dean’s assistant list serv	-	-	2.5%	0%
Manager list serv	-	-	2%	0%
Number or respondents	(357)	(60)	(390)	(52)

- category was not included in 2002 or 2004

Includes only those who are registered for an electronic distribution or

listserv. Percents will add to more than 100 because respondent may

subscribe to more than one electronic distribution or listserv.

Table 27. Electronic Distribution System or Listserv Meet Needs by Employee Status
Survey year	2002		2004
Employee status	University	Auxiliary and Foundation	University	Auxiliary and Foundation
Electronic Distribution system meet needs
Yes	96%	94%	96%	98%
No	4%	6%	4%	2%
total	100% (370)	100% (63)	100% (397)	100% (56)

Includes only those who are registered for an electronic distribution system

or listserv.

Table 28. Taken Any On-Campus Training Programs through AIC by Employee Status
Survey year	2002		2004
Employee status	University	Auxiliary and Foundation	University	Auxiliary and Foundation
Taken any on-campus Training programs through AIC
Yes	68%	44%	69%	58%
no	32%	56%	31%	42%
total	100% (466)	100% (134)	100% (511)	100% (84)

Table 29. On-Campus Training Programs Meet Needs by Employee Status
Survey year	2002		2004
Employee status	University	Auxiliary and Foundation	University	Auxiliary and Foundation
On-Campus training programs meet needs
Yes	90%	97%	91%	100%
No	10%	3%	9%	0%
total	100% (314)	100% (57)	100% (344)	100% (47)

Includes only those respondents who took an on-campus training program

through AIC.

Table 30. Taken any Courses with Peoplesoft Training Program by Employee Status
Survey year	2002		2004
Employee status	University	Auxiliary and Foundation	University	Auxiliary and Foundation
Taken any course with Peoplesoft training program
Yes	46%	6%	47%	23%
No	54%	94%	53%	77%
total	100% (209)	100% (136)	100% (509)	100% (84)

Table 31. Peoplesoft Training Program Courses Meet Needs by Employee Status
Survey year	2002		2004
Employee status	University	Auxiliary and Foundation	University	Auxiliary and Foundation
On-Campus training programs meet needs
Yes	60%	na	66%	88%
No	40%	na	34%	12%
total	100% (209)	100% (8)	100% (231)	100% (17)

Includes only those who took courses with Peoplesoft training program.

Percents are not listed (na) when the total number of respondents

is less than 10.

Table 32. Email Software Used by Employee Status
Survey year	2002		2004
Employee status	University	Auxiliary and Foundation	University	Auxiliary and Foundation
Email software used
Eudora	42%	19%	34%	21%
Outlook or outlook express	39%	57%	46%	55%
Netscape	16%	18%	10%	4%
CSUF webmail	14%	15%	17%	23%
Other	*	1%