Phone
The telephone upgrade project will benefit the entire campus. The design phase is completed and floorplans have been reviewed. Transition to new telephones will occur from June through August.
When the phones are here, training will be provided through an educational video, train the trainer, handouts and the Help Center. The Help Desk also will offer support for questions about the new phones once they are in place.
How to Register/Unregister for Training on New Phones:
Avaya Phone Instructional Videos
- Introduction to Your New Phone
- Checking Voicemail
- ACD Information
- Call Forwarding
- Holding Calls
- Old Voicemail Access
- Answering Another Call
- Transferring Calls
- Volume Control
Billing/Phone System FAQ:
Phone Building Transition Schedule (with Training dates):
Phone Centrally Scheduled and Allocated Classrooms:
Phone Frequently Asked Questions:
Phone Reference Guides:
- 2410 Quick Reference Guide
- 2420 Quick Reference Guide
- 9610 Quick Reference Guide
- 9620L/9620C Quick Reference Guide
- 9640/9640G Quick Reference Guide
- Specific Phone Features (not listed in the quick reference guides)
Phone Setup and Accessing Voicemail:
- Setting up and Accessing Voicemail
- Setting up an Extended Absence Greeting
- Enabling/Disabling Call Forwarding
New Avaya Phone Based Upon Designer Coordinator Selections:
Small |
Medium |
Large |
|
|---|---|---|---|
| VOIP* | 9620L |
9620C |
9640 |
| Digital* | 2410 |
2420 |
New Avaya ACD User Instructions:
If you have any questions, please fill out our request for information form.
